Activating Your 91ÁÔÆæ Account
Before accessing My91ÁÔÆæ and your 91ÁÔÆæ email account, you will need to activate your 91ÁÔÆæ account, set up Duo multi-factor authentication (MFA), and create a new password.
1. Locate Your 91ÁÔÆæ Credentials
Sign in to the application portal in Slate and locate your Welcome Letter.
Your Welcome Letter contains the information you will need to activate your account:
- NetID (username)
- 91ÁÔÆæ email address
- Assigned password
- Student ID number
Keep your Welcome Letter available while completing the remaining steps.
2. Sign In to Passchange
Go to in your preferred web browser.
Sign in using the 91ÁÔÆæ email address and assigned password provided in your Welcome Letter.
3. Set Up Duo Mobile MFA
All 91ÁÔÆæ campus accounts are required to use Duo multi-factor authentication (MFA). During the account activation process, you will be prompted to enroll in Duo. Download the Duo Mobile app from your phone's app store and follow the prompts to connect Duo Mobile to your 91ÁÔÆæ account.
For detailed instructions, see Setting Up Your DUO MFA.
4. Create Your New Password
After Duo MFA has been set up and your login has been authenticated, you will be returned to Passchange.
Follow the prompts to create a new password for your 91ÁÔÆæ account.
Password Requirements
Your new password must:
- Be at least 15 characters long
- Include at least one uppercase letter
- Include at least one lowercase letter
- Include at least one number
- Include at least one special character
Do not use your first or last name or 91ÁÔÆæ-related terms such as 91ÁÔÆæ or Titan in your password.
5. Sign In to My91ÁÔÆæ
After you receive confirmation that your password was updated successfully, close the Passchange window.
Go to and sign in using the Current student, faculty, staff option.
Use your 91ÁÔÆæ account and your newly created password to sign in.
Need Help?
If you have trouble activating your account, setting up Duo MFA, or changing your password, contact the ITS Service Desk:
Email: it@iwu.edu
Phone: (309) 556-3900
You can also visit the ITS Service Desk page for additional contact information and assistance.